Shipping Terms

We are committed to ensuring your orders reach you promptly and efficiently. Upon placing an order, you will receive an instant confirmation email with your order details. Our priority is to dispatch your order swiftly, typically within 48 hours on business days. In the event an item is out of stock, we will notify you via phone call or SMS with the expected dispatch date.

• Domestic Shipping (Pakistan): A standard shipping charge of Rs 200 applies to all orders, regardless of package size.
• Delivery Service: Nationwide deliveries are facilitated through Post-Ex.
• Delivery Time: For orders outside Lahore, the projected delivery time is 2-4 business days.
• International Shipping: For international deliveries, we use DHL. Please contact us at thessentials.pk@gmail.com  for shipping costs based on your destination.
• Tracking: Track your order status anytime. If you don’t receive your order within the specified time, contact us at thessentials.pk@gmail.com or call /WhatsApp for Customer Service at +92-327-9477779. Please have your order number ready.

Please note that deliveries will be made to the shipping address provided during checkout and cannot be redirected to an alternative address.

In case of unexpected delays, if you do not receive your order within the expected timeframe, please email us at thessentials.pk@gmail.com or call/WhatsApp us at +92-327-9477779. Ensure you have your order number handy when you contact us.